Help with Audio and Video

Problems with Audio and Video - Computer

Video icon Video - Enable Audio and Video in Chrome

1. Run the audio and video setup within Blackboard Collaborate. 

image of audio and microphone settings in BBCU


2.  If that doesn't solve the issue, click on the video icon in the address bar. 

image of video icon in address bar

3. Click on Manage. 

image of audio and video screen


4. Open the settings and set the camera and microphone to Allow. 

image of allow for microphone and video